Get in touch with us via Chat Support for assistance. If the device still has problems while booted into Safe Mode, there may be an issue with the Operating System or physical hardware with the device it will require further diagnostics. If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem. I know I can reinstall but I'm afraid of losing all my years of data on the current machine, all of which I can see in safe mode. Ironically, this occurred the day my seagate backup drive arrived in the mail (my last backup drive has failed). You can still make and recieve phone calls and messages in Safe Mode other apps are dependant on the specific device. My iMac (circa 2011with latest software installed ) can only start in safe mode now. A rogue app can even use up an unusually large amount of mobile data - Safe Mode will restrict mobile data access to 3rd party apps completely. You might use Safe Mode to test whether or not a 3rd party application is causing ads to appear on your device, or maybe something is interfering with incoming and outgoing calls.
It's designed as a diagnostic tool to help solve issues with connectivity, battery life, and more. Using Safe Mode on a Samsung phone or tablet allows you to force the device to run the essential operating system, and disable most 3rd party applications.